Points Terms & Conditions

By participating in the Nile Projects Loyalty Program (“Program”), you agree to the terms below.

1) Eligibility

• The Program is available to registered customers of Nile Projects and participating partner stores.
• A valid mobile number must be registered in our sales system to earn or redeem points.

2) Earning Points

• Points are earned on eligible purchases in-store or online at participating locations.
• Points are credited 24 hours after the purchase.
• Customers earn 5% of the invoice value as points, and 1 point is equal to 1 Egyptian pound.
• Points are not earned on invoices where points have been redeemed.
• Points are valid for one year from the earning date.

3) Redeeming Points

• Points can be redeemed for discounts, coupons, or rewards offered by the Program.
• The minimum redemption amount is 100 points, which is equal to 100 EGP.
• Once redeemed, points are non-refundable and cannot be reinstated.
• Coupons generated from points are single-use only and cannot be used more than once in either online stores or physical branches, even if only partially redeemed.

4) Transferring Points

• You may transfer points to another registered customer.
• Double-check the recipient’s mobile number before confirming any transfer.
• Transfers cannot be canceled, reversed, or recovered once confirmed.
• Nile Projects bears no liability for transfers sent to the wrong number or to an ineligible/unintended recipient.

⚠️ Warning: OTP codes are strictly confidential and must not be shared with anyone under any circumstances. Customers are responsible for keeping their OTP codes secure, and Nile Projects will not be responsible for any unauthorized activity resulting from sharing an OTP code.